Last Updated: January 24, 2025
This Privacy Policy describes how Vittoriale Inc (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit the website https://www.bestour.it (the “Site”) and use our tour and transfer organization services.
1. Data Controller
The data controller responsible for your personal data is:
Vittoriale Inc. Property&Asset Hospitality
Investor 888 Biscaynw Boulevard
33134 Miami FL
Email : privacy@bestour.it
Phone : +1 305 686 2366
2. Information We Collect
We collect different types of personal information when you use our Site and our services:
Personally Identifiable Information: name, surname, email address, phone number, residential/billing address.
Booking Information: tour/transfer dates, details of the departure/arrival location, number of participants, any special requests.
Payment Information: credit/debit card details or other payment information. (Note: payments are usually processed through a third-party provider, so this point should be verified based on your implementation).
Technical Information: IP address, browser type, operating system, browsing data (through cookies, see the specific section).
Communications: if you contact us via email or contact form, we store your email and the information you provide.
3. How We Use Your Information
We use your personal information for the following purposes:
Providing and managing services: processing your bookings, communicating with you regarding your tours/transfers, handling support requests.
Processing payments: processing transactions related to your orders.
Improving the Site and services: analyzing how users utilize the Site to enhance functionality and user experience.
Marketing communications: sending newsletters or promotional emails (only if you have given your explicit consent), and you can unsubscribe at any time.
Legal obligations: fulfilling legal and regulatory obligations.
Fraud prevention: detecting and preventing fraudulent activities.
4. Sharing Your Information
We may share your personal information with third parties in these circumstances:
Service providers: we share information with third-party service providers that help us operate the Site and our services, such as hosting companies, payment service providers, data analysis companies.
Tour and transfer partners: we share necessary information with our partners for the organization of tours and transfers.
Legal obligations: we may disclose your information if required by law or by a governmental authority.
Business transfer: in the event of a sale or acquisition of the company, your information may be transferred to the new owner.
5. Legal Basis for Processing
The processing of your personal data is based on one or more of the following legal bases:
Performance of a contract: when processing is necessary for the execution of the service contract you have entered into with us (e.g., processing a booking).
Consent: when you have given us your explicit consent for specific purposes (e.g., marketing).
Legal obligation: when we are required to process your data to comply with a legal obligation.
Legitimate interest: when we have a legitimate interest in processing your data (e.g., to improve our services) and this does not prejudice your rights.
6. Data Transfers Outside of the EEA
The personal information collected on the Site may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we will take necessary measures to ensure an adequate level of data protection, in compliance with applicable data protection laws, such as through the use of standard contractual clauses approved by the European Commission.
7. Data Retention
We will retain your personal information for as long as necessary to achieve the purposes for which it was collected and in accordance with applicable laws. The criteria used to determine the retention period include the duration of our contractual relationship, legal obligations, and operational needs.
8. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your use of the Site. Cookies are small text files that are stored on your device when you visit a website. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy](link to your cookie policy).
9. Your Rights
You have the following rights regarding your personal data:
Right of access: you can request access to the personal data we hold about you.
Right to rectification: you can request the correction of inaccurate or incomplete data.
Right to erasure: you can request the erasure of your personal data (the “right to be forgotten”), under certain circumstances.
Right to restriction of processing: you can request the restriction of the processing of your data, under certain circumstances.
Right to data portability: you can request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to object: you can object to the processing of your data, under certain circumstances.
Right to withdraw consent: you can withdraw your consent at any time, when processing is based on consent.
To exercise these rights, you can contact us at the contact details provided in the “Data Controller” section.
10. Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We recommend that you regularly check this page for any changes.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, you can contact us at the following details:
Vittoriale Inc. Property&Asset Hospitality
Investor 888 Biscaynw Boulevard
33134 Miami FL
Email : privacy@bestour.it
Phone : +1 305 686 2366
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